Last Updated: November 16, 2025
Your Privacy Matters: Salona is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with GDPR and other data protection regulations.
Salona ('we', 'us', or 'our') operates the Salona platform (the 'Service'). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
For the purposes of GDPR and other data protection laws, Salona acts as the data controller for the personal information we collect from you.
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Name, email, phone number, password | Account creation and authentication |
| Business Information | Business name, address, tax ID, banking details | Service provision and payment processing |
| Customer Data | Client names, contact info, appointment history | Booking management and CRM functionality |
| Communications | Support tickets, emails, chat messages | Customer support and service improvement |
When you use our Service, we automatically collect:
We may receive information from:
We use your personal data for the following purposes:
If you are a resident of the European Economic Area (EEA), you have the following data protection rights:
You have the right to request copies of your personal data. We may charge a reasonable fee for multiple requests.
You have the right to request correction of any inaccurate or incomplete personal data.
You have the right to request deletion of your personal data under certain conditions, such as when the data is no longer necessary or you withdraw consent.
You have the right to request restriction of processing your personal data under certain conditions.
You have the right to request transfer of your data to another organization or directly to you in a structured, commonly used format.
You have the right to object to processing of your personal data for direct marketing purposes or based on legitimate interests.
Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us at:
We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.
We may share your personal data with:
If Salona is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your data is transferred and becomes subject to a different Privacy Policy.
We may disclose your personal data if required by law or in response to valid requests by public authorities.
We may share your information for any other purpose with your explicit consent.
We implement appropriate technical and organizational measures to protect your personal data:
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy:
Your information may be transferred to and processed in countries outside your country of residence, including countries outside the European Economic Area that may not have equivalent data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place:
We use cookies and similar tracking technologies:
Required for the website to function properly (e.g., session management, security).
Help us understand how visitors interact with our website (Google Analytics, etc.).
Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
We may update our Privacy Policy from time to time. We will notify you of any material changes by:
Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
If you are an EU resident and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.
Salona is committed to transparency and accountability in our data practices. We regularly review and update our policies and procedures to ensure compliance with evolving privacy regulations and best practices.